Terms and Conditions
Privacy Collection Notice:
This Privacy Collection Notice explains how, Stockland Corporation Limited, and our related entities (“We”), collect and manage your personal information and complaints. More information can be found on our Privacy Policy at http://www.stockland.com.au/privacy-policy.htm.
You can contact us by email at: privacy@stockland.com.au or by post: Privacy Officer, Stockland, Level 25, 133 Castlereagh Street, Sydney NSW 2000.
How we personal collect information from you:
We will collect your personal information directly from you wherever practicable. We may collect personal information from our related companies or other third parties where it is impracticable to obtain that information from you.
What type of personal information will we collect from you:
The personal information we collect may include your:
Personal Information:
- name;
- address;
- phone number;
- email address;
- video footage/photograph footage;
The personal information we will be seeking is in connection to:
- process your request to register for a user account;
- respond to your enquiries or feedback or resolve a complaint;
- conduct research to improve our products and services or your customer experience with us; and
What purpose will we use your information for:
We may use your personal information for the following purposes:
- research to improve our products and services
- future projects to develop new prodcuts or services;
- enhance resident’s experience;
- address resident’s concerns or issues;
- to combine your data with other information previously collected; and
- internal presentations regarding Stockland services and service improvements.
Your personal information will be de-identified in our future research and projects. Your opinions and statements may be used in internal presentations in a de-identified form.
We will be disclosing your personal information to trusted third parties, including: our consultants, agents or contractors acting on Stockland’s behalf to help us deliver our products and services (including marketing agencies, researchers and business partners), or where we are required to do so by law. We may disclose personal information to entities outside Australia, including to our related bodies corporate, data hosting and other service providers.
If you do not provide this information, we may not be able to either create a user account for you, respond to your enquiries, provide the requested products or services to the same standard or at all, or give you important information about our products and services.
Our Privacy Policy further explains:
- how we collect, use, store, disclose, and manage your personal information;
- how you may access and correct your personal information;
- how you can make a complaint regarding the handling of your personal information; and
- how we handle any complaint.
If you would like further information about our Privacy Policy, please contact us by email at: privacy@stockland.com.au or by post: Privacy Officer, Stockland, Level 25, 133 Castlereagh Street, Sydney NSW 2000.
By providing your personal information to us, you consent to the collection, use, storage, disclosure, and management of that personal information as described in this privacy collection notice and in the Stockland Privacy Policy.
